EMERGENCY ASSISTANCE PROGRAMS
Frequently Asked Questions
- All GPCT energy programs are accessible to income-eligible households making up to 75% SMI gross household income.
- For utility assistance, households must submit a past due balance and payment history showing (4) payments made in the preceding 12 months.
- For the highest likelihood to be approved, and to make full use of this once-per-12-months grant, GPCT strongly encourages households to apply for this emergency energy assistance when you are most in need.
GPCT has four Energy Assistance Application Cycles:
- September 1-10
- November 1-10
- January 1-10
- March 1-10
Applications with the most urgent needs (i.e. those in a shut-off situation, those out of fuel or who have exhausted CEAP benefits) will be reviewed first. Households that do not have an emergency energy need will be strongly encouraged to apply when they are more likely to make use of the full $500 award (likely in the next application cycle).
Each income-eligible household who receives a GPCT Energy Assistance Award will receive up to $500 toward a future fuel delivery or toward a past due utility bill.
GPCT works with (3) water companies: Aquarion, Connecticut Water, and MDC. For more information on the specific eligibility requirements and application process, please visit our Water Assistance Page.
- All GPCT assistance program applications are online only, via our website.
- If you need help applying for assistance, we have over 50 Application Support Centers across the state that can help you in-person. Click here to find an organization near you.
Call us at (860) 243-2345
GPCT phone hours are Monday through Friday from 9:00am to 12:00pm.
During Energy Assistance Cycles (September 2-10, November 2-10, January 2-10, and March 2-10) we have extended phone hours Monday through Friday from 9:00am to 2:00pm.
Email us!
For quickest reply, please email applications@gpct.org
Have More Questions?
Generation Power CT team members are available to you by phone or email. To get in touch with the team, please email applications@gpct.org.
To contact a GPCT team member by phone, please call (860) 243-2345. Please note the below phone hours:
- During Energy Application Cycles (September 2-10, November 2-10, January 2-10, March 2-10): Monday through Friday from 9:00am to 2:00pm
- All Other Times: Monday through Friday from 9:00am-12:00pm
“As a single mother working paycheck to paycheck, the grant I received relieved so much stress for my family and I. Waking up to your grant after struggling and stressing for months is such a blessing.” -A Client Testimony