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Utility Assistance Program

GAS AND ELECTRIC ASSISTANCE

GPCT offers utility assistance grants of up to $500 for a past-due balance for income-eligible households meeting payment history criteria. Households are eligible for one utility assistance grant in a 12-month period.

We have four emergency energy assistance cycles throughout the year. Applications will open again on September 2.

Here’s What You Need to Qualify:

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Earn up to 75% State Median Income (SMI), which clients verify by submitting pay stubs or other income documentation from the past 4 weeks.

Apply for 1 grant per year, up to $500. Example: If you last applied on 10/1/24, you would next be eligible on 10/1/25.

Clients must show that they have made at least 4 payments in the past 12 months. Note: payments do not have to be from the last 4 months, and do not need to be 4 months in a row.

The household member on the application must be the utility account holder and must have a past due balance. GPCT awards cannot result in a credit to utility bill. 

Utility applicants may also qualify for water assistance in the same year.

Submit application

If you cannot apply online, you can get in-person help with your application at one of our dedicated community partners.

Required Documentation

GPCT’s energy assistance programs require proof of (gross) income eligibility. GPCT assistance grants are not an entitlement to all Connecticut residents who fall within income guidelines.

  • We require that applicants submit documentation showing income for all household members over the age of 21 for the 4 weeks prior to the application date. 
  • If you are currently employed, please provide paystubs with your name and date showing gross pay If you get paid monthly, we require 1 paystub. If paid bi-weekly, we require 2 paystubs. If you get paid weekly, we require 4 paystubs. Please note, we do not accept tax forms as proof of income. 
  • If you receive income from benefits such as social security or pension, please submit your documents from the current calendar year showing your name, address, and monthly benefit amount. 
  • If you have a current award letter for the CT Energy Assistance Program (CEAP) or Supplemental Security Income (SSI), please submit your household’s most recent approval letter to qualify.
  • Please note: We do not accept tax forms or DSS letters (SNAP, Husky) as proof of income.

Note: GPCT will provide notice to clients via email or voicemail if an application is incomplete. If an incomplete application is still pending after 30 days, the applicant may be required to re-apply as the household circumstances may have changed.

Frequently Asked Questions

All GPCT energy programs are accessible to income-eligible households making up to 75% SMI gross household income.

For utility assistance, households must submit a past due balance and payment history showing (4) payments made in the preceding 12 months.

For the highest likelihood to be approved, and to make full use of this once-per-12-months grant, GPCT strongly encourages households to apply for this emergency energy assistance when you are most in need.

GPCT has four Energy Assistance Application Cycles:

  • September 1-10
  • November 1-10
  • January 1-10
  • March 1-10

Applications with the most urgent needs (i.e. those in a shut-off situation, those out of fuel or who have exhausted CEAP benefits) will be reviewed first. Households that do not have an emergency energy need will be strongly encouraged to apply when they are more likely to make use of the full $500 award (likely in the next application cycle).

Each income-eligible household who receives a GPCT Energy Assistance Award will receive up to $500 toward a past due utility bill. The award cannot exceed your current balance or result in a credit to your account. 

To qualify for GPCT Utility Assistance, your bill must be in the name of a household member on your application. If the bill is in a relative/landlord/other person’s name who is not a household member, you do not qualify for assistance 

All GPCT assistance program applications are online only, via our website.

If you need help applying for assistance, we have over 50 Application Support Centers across the state that can help you in-person. Click here to find an organization near you.

Emergency Energy Assistance Programs

GPCT has four emergency energy assistance program cycles per year, accepting applications on the dates below. When the application cycle is open, GPCT is accepting applications for assistance. When the cycle is closed, GPCT is working hard to review applications as quickly as possible. 

Have More Questions?

Generation Power CT team members are available to you by phone or email. To get in touch with the team, please email applications@gpct.org. 

To contact a GPCT team member by phone, please call (860) 243-2345. Please note the below phone hours: 

  • During Energy Application Cycles (September 2-10, November 2-10, January 2-10, March 2-10): Monday through Friday from 9:00am to 2:00pm 
  • All Other Times: Monday through Friday from 9:00am to 12:00pm
  • If you need help applying for assistance, we have over 50 Application Support Centers across the state that can help you in-person. Click here to find an organization near you.

Application Status

If you have applied, the quickest way to find the status of your application is to check online. We ask that you do not call regarding the status of your application. We review applications in the order they are received and by their priority level (i.e. those in a shut off/out of fuel situation first). We will email a decision to you as soon as possible. 

Definitions for status updates include:

  • Complete: Your application has been approved and payment was made on your behalf.
  • Pending: This application has NOT been submitted and will not be reviewed unless you log back in and submit.
  • Submitted: We have received the application and it is awaiting review from the GPCT team.
  • Incomplete: Important information from your application is missing. You should receive an email regarding what is missing and must log back in to update or upload missing items. Your application cannot be approved until all information is received.
  • Denied: Your application has not met our eligibility guidelines. You will receive a denial email.

Note: GPCT will provide notice to clients via email or voicemail if an application is incomplete. If an application is still incomplete after 30 days, the applicant may be required to re-apply as the household circumstances may have changed.

ALL application notifications will be emailed only. Please check your inbox regularly, including your junk mailbox.

LOOKING FOR VENDOR PARTNER OR APPLICATION SUPPORT CENTER RESOURCES?

The grant from [GPCT] gave my family the electricity needed for their sleep apnea, asthma machine, and for the refrigerator to say on for their medicine. Thank you! S.W. – A client from Waterbury.